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18+ Years
Total Computer Experience


ISP ADMIN
10+ Years

NOW SERVING:
Prosser, WA
Whitstran, WA
Benton City, WA
Richland, WA
West Richland, WA
Kennewick, WA
Pasco, WA
Paterson, WA
Grandview, WA
Sunnyside, WA
Outlook, WA
Mabton, WA
Granger, WA
Toppenish, WA
Zillah, WA
Yakima, WA
Cle Elum, WA*
Desert Aire, WA*
Bickleton, WA*
Mattawa, WA*
Walla Walla, WA*
Ellensburg, WA*
Spokane, WA*
*mileage fee area

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Residential & Commercial Accounts Welcome!

24/7 x 365 Days! Most available support hours...
Fast, Friendly, Mobile, On-Call PC Support Service!
Affordable Service Rates! No Hidden Fees!
No Job too Big or too Small!
One-Hour Service Minimum
Scheduled Pickup/Delivery Available
 

SUPPORT FOR ANY MAC, WINDOWS 95/98/2K/XP/2K3/VISTA OR LINUX SYSTEM AND ANY HARDWARE, SOFTWARE OR PERIPHERAL DEVICE...

A complete IT provider for..
Some of our common service requests...

Repair crashed hard drives
Revive dead computers
Revive dead laptops
New system setup
Networking & Support
Wireless Networking
Computer Tune-up
 
Virus & Spyware Removal
Non-printing printers
1-on-1 training
Unruly computer activity
Broadband support
Web Development
Computer Cleaning

Going Above & Beyond... Why choose PC Bug Doc?
Rapid Response -- PC Bug Doc is always ready to respond when computer catastrophes suddenly strike and immediate expert computer, troubleshooting or network support is required.

Accessibility -- Your home or office (on-site), pickup/delivery or phone support, 24-hours a day. We're always available when a computer or network goes down.

Flat Rates -- Support service with up-front fees already established for 24x7 and pickup/delivery. No computer support surprises here. We guarantee residential pickup/delivery basic service (hardware not included) will cost  no more than $105 + tax (10am-6pm M-F only). Your satisfaction and all service performed is guaranteed. Our service records show we bill on average 1-2 hours per service request.

Web Development -- LIMITED TIME OFFER!
A PC Bug Doc developed web site is fast, efficient, effective, expandable and it's affordable to fit any lifestyle.

We will match or beat (at PCBugDoc's sole discretion) any Eastern, Washington “professional” web developer bid, estimate, proposal, or contract for equal web development (i.e., pages, features, or functions, etc.) and/or any proposed maintenance estimate. **

**You must provide estimate for price matching web site development and estimate must be dated within 90-days of receiving the bid. This offer is valid only in Eastern, Washington. Terms and conditions for this offer are subject to change without notice. PC Bug Doc reserves the right to end this promotion at any time and without notice of any kind.

Web & Internet Consulting
Put years of master level experience to work for your business and increase your knowledge of the web, web servers (IIS - Apache - Samba), email server, SMTP, email, DNS, domains, portals, security (online, site, server, etc), vulnerabilities, viruses, spyware, Trojans, eCommerce, online storefronts, internet payment systems, internet payment gateways, PayPal, eBay, downloading, SSL, networking, server setup and administration, database (Microsoft SQL, mySQL, T-SQL, Access, etc) support, search engines, spiders, bots and intelligent user agents, plus a wide assortment of master and advance level experience with internet and computer languages such as ASP.NET (C#,C++,VB,J#), AJAX, CSS, ASP, Visual Basic, JavaScript, VBScript, PHP, HTML, CGI, Perl and much, much more!

Web Maintenance / Website Updating 
Do you presently have a web-site but no longer like the color scheme, need some content changed or maybe deleted, or links that need changed or removed? PC Bug Doc non-advanced web site programming is only $35/hr. There is a minimum one hour service fee for all assistance, and the fee thereafter is billed in 30-minute increments on all services.

Professional IT Engineer
We arrive to the scene and amazingly perform the work at your home or office. Setups, Installs, Upgrades, Networking, Consultation -- Providing peace of mind with the machines that can encase you.

Custom Built PCs or Upgrades -- OK
PC Bug Doc custom built PCs for any specific need or lifestyle. Need an upgrade?  Want a server? Have an expert design and build you a custom mild or wild HTPC system!

Contract & Subcontract - OK
Need a pc service contractor for warranty or technical service agreements? PC Bug doc can support your warranty service or repair contract. We are highly competitive, reliable, experienced, motivated, flexible, and we service all-around in Eastern, Washington.
 

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* $35/hr promotional computer repair or support rate is available between 10am-6pm and applies only to non-commercial customers. We reserve the right to refuse service to anyone. Travel times may apply, please contact us to discuss. Onsite work may not be "completed" at the time of service for various reasons whether it be equipment availability, software updates, lack of internet or for reasons that may require additional resources not available to your site. Most (95%) of all service requests are completed same-day. Please see our full technical disclaimer prior to engaging in a service contract.

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LAST UPDATE:
07/02/2009

News & Announcements
Limited Time Complete PC Service: Expires 08/01/097/2/2009
Host Change Complete7/2/2009
 
Specials

 
TECH NEWS
iPhone heat issue much ado about nothing
Some reports on Friday claim that Apple admitted in a tech note to having heat issues with the iPhone 3GS, but that's just not true.
AT&T breaks sales records with iPhone 3GS launch
Carrier sells more phones the first day the iPhone 3GS went on sale than it ever has, even on the two previous iPhone launch days, according to an internal memo.
Trying to turn the page on a Kindle
CNET News reporter Daniel Terdiman, trying out the Kindle DX for the first time, discovers that reading a book will never be the same.
Consumer Reports: iPhone bests Pre, BlackBerry
Apple's iPhone 3GS beats out the Palm Pre and several BlackBerry models in Consumer Reports' testing, taking the top spot in its 2009 smartphone list.
As industry recovers, Mac growth beating PCs
Apple's Mac shipments were up 25 percent in May, compared to only 1 percent growth for the rest of the PC industry, according to an analyst report.
Prizefight: iPod Touch vs. Samsung P3
The CNET Prizefight team pits the Apple iPod Touch against the Samsung P3 in a battle of touch-screen portable media players.
 
LOCAL NEWS
Hybrid Tax Exemption Ends July 31st
If you want a hybrid, now is the time to buy. The last day to purchase certain hybrid vehicles tax free is July 31st.
LATS Released; Future of Vista Field Still Unknown
Two years of waiting come to an end for both the city and the Port of Kennewick.  Now it's decision-making time.  Local leaders will discuss what's next for the Vista Field Airport.
Cap and Trade Bill Passes House
Call it a slim victory for the House of Representatives: seven votes were the difference between life and death of the American Clean Energy and Security Act, coined cap-and-trade.
Small Fire in Pasco
PASCO, Wash. -- A small fire that produced a lot of smoke started in a grassy lot in Pasco Thursday afternoon. It happened at 430 South Sycamore in East Pasco.
Oregon Man Pleads Guilty in Fatal Accident
UMATILLA COUNTY, Ore. -- An Oregon man admits he's the one who caused an accident that killed four people last October 19th
Meter Readers Starting Earlier
Starting Monday Benton PUD meter readers will start making their rounds one hour earlier to avoid the heat of the afternoon.

 

 


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